Visitor Rating: 1 Stars

Visitor Rating: 1 Stars

Visitor Rating: 4 Stars

Visitor Rating: 1 Stars

Thier business practices are horrible. They started by having a free service that was awesome. I would constantly recommend Bokio to anyone who would ask. Then they moved the most commonly used features to a paid plan… Ok I understand.. They need to get in some money. Then they raise the prices twice within a year and also completely remove the lowest priced plan, forcing you into yet another price hike.

Now Bokio is one of the most highly priced services on the market and don’t even get me started on thier customer service.

Every reply from Bokio customer service takes several days to recieve and then is short, impersonal and non-helpful copy paste answers.

I am very dissatisfied. I have never been this dissatisfied with a company before. I feel like they are holding me hostage and just keep increasing thier prices. I’m so upset that I didn’t prioritize finding another service before my subscription renewed. Now I’m stuck for another year. I will be cancelling my subscription with Bokio as soon as this year is over and will never use them again.

I actually tried to cancel after my payment didn’t go through for the renewal (I couldn’t even log into the bank account I have with them to see how much money I needed to transfer to pay because they locked me out of even seeing my own bank account). Customer service took about 5-7 days to respond and just said no and quoted some laws and thier policy etc blah blah. Meanwhile I was unable to get into my bank account.

My advice to you is to find another service. Speedledger with a Swedbank acccount will work much better and you will actually get customer service. Can’t wait to be done with this company.

Visitor Rating: 1 Stars

Visitor Rating: 1 Stars

Visitor Rating: 4 Stars

Visitor Rating: 1 Stars